Q. How does trip cancellation and interruption coverage apply?
A. They reimburse for forfeited, non-refundable, unused payments or deposits if the insured must cancel or interrupt their trip due to covered reasons. The interruption benefit may also include coverage for additional transportation expenses.
Q. If I use frequent flyer miles to purchase a ticket, do I include the regular cost of the ticket as part of my trip cost?
A. Frequent flyer miles are typically not covered as the traveler is not actually paying cash for the ticket. Travel insurance provides reimbursement for covered travel expense losses incurred by the insured provided they are due to a covered reason under the plan purchased. This would include any prepaid non-refundable taxes, administrative fees and any fees that can be paid to re-bank the points or miles if the trip is cancelled.
Q. Does the Baggage and Personal Effects coverage include all items I may take with me while traveling?
A. No, there are some items that are not included such as prosthetic devices, false teeth, any type of eyeglasses, sunglasses, contact lenses or hearing aids, tickets, currency, etc.
Q. What if I want a refund of the plan cost?
A. Travel Guard is committed to providing products and services that exceed your expectations. If you are not completely satisfied, you can receive a refund. Requests must be submitted to Travel Guard in writing within 15 days of the purchase of your coverage, providing it is not past your original departure date.
Q. Are there any countries that do not accept Car Rental Collision Coverage?
A. Yes, Jamaica, Mexico, Ireland and Costa Rica.
Q. Do travel insurance plans include trip cancellation or interruption coverage due to terrorism?
A. Yes. Deluxe includes coverage due to terrorist incidents both within the United States and abroad. Please refer to the Policy of Insurance for additional details.
Q. What is a pre-existing medical condition?
A. A pre-existing condition is one that was first diagnosed, had a change in diagnosis, or required a change in medication during a certain time period immediately preceding and including the effective date of the travel insurance coverage. For Deluxe, the time period is 90 days.
Q. What is the length of travel we can insure?
A. You can insure round trips up to 364 days from departure date to return date.
Q. How do I determine the individual trip cost for each person in my party that is purchasing insurance?
A. If your itinerary breaks down the total trip cost on a per person basis, use the trip cost for each individual traveler. If your itinerary shows only one total sum for all travelers, the cost should be divided equally among the number of travelers.
Q. What is the deposit date or initial payment date?
A. The deposit or initial payment date is the day on which you made your first payment toward your trip. (i.e. airline tickets, hotel, cruise, tour etc.)
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This is a brief insurance summary - restrictions apply.
Up to 100% Trip Cost | Trip Cancellation: Reimburses forfeited, non-refundable, unused payments or deposits up to the Maximum Limit shown on the Schedule of Benefits for Trips that are canceled prior to the scheduled departure date.
Up to 100% Trip Cost | Trip Interruption*: Reimburses forfeited, non-refundable, unused payments or deposits up to the Maximum Limit shown on the Schedule of Benefits for Trips that are interrupted on or after the scheduled departure date.
Up to $500 | Trip Interruption - Return Transportation Only*:… read more
This is a brief insurance summary - restrictions apply.
Up to 100% Trip Cost | Trip Cancellation: Reimburses forfeited, non-refundable, unused payments or deposits up to the Maximum Limit shown on the Schedule of Benefits for Trips that are canceled prior to the scheduled departure date.
Up to 100% Trip Cost | Trip Interruption*: Reimburses forfeited, non-refundable, unused payments or deposits up to the Maximum Limit shown on the Schedule of Benefits for Trips that are interrupted on or after the scheduled departure date.
Up to $500 | Trip Interruption - Return Transportation Only*: Reimburses the additional transportation expenses incurred by you to reach the return destination for trip interruptions.
Up to 100% Trip Cost | Single Occupancy: Reimburses up to the Maximum Limit shown on the Schedule of Benefits for the additional costs charged by the Travel Supplier as a result of a change in the per-person occupancy rate, if a Traveling Companion cancels for a covered reason and you still go on the Trip.
Up to $500 | Trip Delay: Reimburses up to $100 per day/per person up to the Maximum Limit shown on the Schedule of Benefits for reasonable additional expenses if the insured is delayed for more than 12 consecutive hours due to a covered reason.
Up to $750 | Baggage Coverage: Can reimburse you if your baggage or personal effects are lost, stolen or damaged while on your Trip, subject to the Maximum Limit.
Up to $200 | Baggage Delay: Reimburses for the purchase of essential items if Baggage is delayed or misdirected for more than 24 hours.
Up to $15,000 | Travel Medical Expense: Pays up to the Maximum Limit shown on the Schedule of Benefits for necessary medical expenses incurred due to Injury or Sickness which occurred while on an overnight Trip with a Destination of at least 100 miles from home.
Up to $150,000 | Emergency Evacuation and Repatriation of Remains: Covers evacuation and transportation as directed by a Physician to the nearest adequate medical facility (home in the event of death or if medically required), as well as transportation costs to return your remains if you were to die while on the trip.
Up to $30,000 | Non-flight Accidental Death & Dismemberment: Covers death and loss of limb or eyesight within 365 days of an accident, subject to the Maximum shown in the Schedule.
Up to $5,000 | Ancillary Evacuation Benefits: This benefit provides additional coverage for you, your Traveling Companion and your children during an Emergency Evacuation. If hospitalized, we will cover reasonable additional expenses for your traveling companion to remain near you; or for one person to be transported to you, if traveling alone.
* Coverage for Trip Interruption and Trip Interruption-Return Air Only cannot be combined.
Extra Coverages: (when coverage is purchased within 15 days of Initial Trip Payment)
Pre-Existing Medical Condition Exclusion Waiver (Limitations apply)
Missed Connection benefit $150
Trip Cancellation and Interruption coverage due to Financial Default of an airline, cruise line, or tour operator.
Assistance Services*
Included in Essential base policy
Assistance Services are arranged by AIG Travel and provided through coordination, negotiation, and consultation using an extensive network of worldwide partners.
Travel Medical Assistance: A menu of services available for emergency medical requests, including prescription replacement assistance, physician referrals, medical evacuations, and more.
Worldwide Travel Assistance: Assistance with any travel emergency or request for general travel information, including lost, stolen or delayed baggage; replacing lost passport or travel documents; emergency cash transfers; pre-trip travel advice; inoculation information and more.
Emergency Travel Assistance: 24-hour hotline to make emergency travel changes, such as rebooking flights, hotel reservations, tracking lost luggage and more.
Concierge Services: Virtually whatever you need, whenever, wherever you need it, you can call on your own personal assistant to help. Services include tee time reservations, restaurant referrals and reservations, wireless device assistance, sporting or theater tickets, and more.
Personal Security Assistance: You can feel safe and secure with AIG Travel’s Personal Security Assistance at home or while traveling.
*Non-insurance services provided by Travel Guard.
Extra Coverages:
(when coverage is purchased within 15 days of Initial Trip Payment)
Pre-Existing Medical Condition Exclusion Waiver (Limitations apply)
Missed Connection benefit $150
Trip Cancellation and Interruption coverage due to Financial Default of an airline, cruise line, or tour operator. (Financial default is not covered for all suppliers. Please visit www.travelguard.com/customerservice/alertlist/ for details.)
PRE-EXISTING MEDICAL CONDITION EXCLUSION WAIVER
The Company will waive the Pre-Existing Medical Condition exclusion if all of the following conditions are met:
The plan is purchased within 15 days of Initial Trip Payment; and
The Insured is medically able to travel when the plan is purchased; and
The amount of coverage purchased equals all Trip Costs (up to the maximum shown in the Schedule) including any subsequent arrangements made for the same Trip. The Insured must update the coverage to include the additional cost of the subsequent arrangements within 15 days of payment to the Travel Supplier.
If the Insured does not insure all Trip Costs, this waiver will be terminated and the Pre-Existing Medical Conditions exclusion will apply.
Optional Coverage:
The following will be included if elected and appropriate costs have been paid.
Rental Vehicle Damage Coverage: Reimburses up to $50,000 subject to a $250 deductible, for physical damage to, or theft of, a rental car for which the car rental contract would hold you responsible.
Medical Bundle
Travel Medical Expense: Adds an additional $15,000 to the maximum limit
Emergency Evacuation and Repatriation of Remains: Adds an additional $150,000 to the maximum limit
Security Bundle
Security Evacuation: Reimburses up to $100,000 if you require a security evacuation due to political or military events; Natural Disaster; or if you experience a Verified Physical Assault.
Flight Guard: Covers up to $100,000 for accidental death or dismemberment that occurs when traveling on a regularly scheduled flight or charter.
Trip Cancellation & Interruption: Coverage due to Civil Disorder or Riot.
Personalize | Add bundles | Adventure sports | Pet care coverage
This is a brief insurance summary - restrictions apply.
Up to 100% Trip Cost | Trip Cancellation: Reimburses forfeited, non-refundable, unused payments or deposits up to the Maximum Limit shown on the Schedule of Benefits for Trips that are canceled prior to the scheduled departure date.
Up to 150% Trip Cost | Trip Interruption*: Reimburses forfeited, non-refundable, unused payments or deposits up to the Maximum Limit shown on the Schedule of Benefits for Trips that are interrupted on or after the scheduled departure date.
Up to 50% Trip Cost | Trip Exchange: If a covered Trip Cancellation… read more
This is a brief insurance summary - restrictions apply.
Up to 100% Trip Cost | Trip Cancellation: Reimburses forfeited, non-refundable, unused payments or deposits up to the Maximum Limit shown on the Schedule of Benefits for Trips that are canceled prior to the scheduled departure date.
Up to 150% Trip Cost | Trip Interruption*: Reimburses forfeited, non-refundable, unused payments or deposits up to the Maximum Limit shown on the Schedule of Benefits for Trips that are interrupted on or after the scheduled departure date.
Up to 50% Trip Cost | Trip Exchange: If a covered Trip Cancellation reason causes you to transfer your trip to a future date, this benefit Reimburses up to the Maximum Limit shown on the Schedule of Benefits for difference in cost between the old and new reservation, change fees, nonrefundable and nontransferable trip components and the cost paid for this policy.
Up to $750 | Trip Interruption - Return Air Only*: Reimburses the additional airline transportation expenses incurred by you to reach the return destination for trip interruptions.
Up to $2,500 | Trip Saver: Reimburses up to the Maximum Limit shown on the Schedule of Benefits for reasonable additional expenses if you must begin your trip sooner than the original departure date due to a covered reason.
Up to 100% Trip Cost | Single Occupancy: Reimburses up to the Maximum Limit shown on the Schedule of Benefits for the additional costs charged by the Travel Supplier as a result of a change in the per-person occupancy rate, if a Traveling companion cancels for a covered reason and you still go on the Trip.
Up to $800 | Trip Delay: Reimburses up to $200 per day/per person up to the Maximum Limit shown on the Schedule of Benefits for reasonable additional expenses if the insured is delayed for more than 5 consecutive hours due to a covered reason.
Up to $1,000 | Missed Connection: Reimburses up to the Maximum Limit shown on the Schedule of Benefits if Inclement Weather or Common Carrier delay causes cancellation or a delay of your regularly scheduled Common Carrier transportation. This benefit does not apply if you do not leave at least 1 hour between domestic connections, or 2 hours between international connections.
Up to $1,000 | Baggage Coverage: Can reimburse you if your baggage or personal effects are lost, stolen or damaged while on your Trip, subject to the Maximum Benefit.
Up to $300 | Baggage Delay: Reimburses for the purchase of essential items if Baggage is delayed or misdirected for more than 12 hours.
Up to $50,000 | Travel Medical Expense: Pays up to the Maximum Limit shown on the Schedule of Benefits for necessary medical expenses incurred due to Injury or Sickness which occurred while on an overnight Trip with a Destination of at least 100 miles from home.
Up to $500,000 | Emergency Evacuation and Repatriation of Remains: Covers evacuation and transportation as directed by a Physician to the nearest adequate medical facility (home in the event of death or if medically required).
Up to $30,000 | Non-flight Accidental Death & Dismemberment: Covers death and loss of limb or eyesight within 365 days of an accident, subject to the Maximum shown in the Schedule.
Up to $750 | Travel Inconvenience: Reimburses up to $250 per benefit up to the Maximum Limit shown on the Schedule of Benefits if, while on a Trip, any of the Unforeseen events occur as listed in the Schedule. Payment will be made for up to one occurrence of each event per Trip, and the maximum payable between all events will not exceed the Inconvenience Benefit limit shown in the Schedule.
Up to $5,000 | Ancillary Evacuation Benefits: This benefit provides additional coverage for you, your Traveling Companion and your children during an Emergency Evacuation. If hospitalized, we will cover reasonable additional expenses for your traveling companion to remain near you; or for one person to be transported to you, if traveling alone.
* Coverage for Trip Interruption and Trip Interruption-Return Air Only cannot be combined.
Extra Coverages: (when coverage is purchased within 15 days of Initial Trip Payment)
Pre-Existing Medical Condition Exclusion Waiver (Limitations apply)
Optional Coverage:
The following will be included if elected and appropriate costs have been paid.
Rental Vehicle Damage Coverage: Reimburses up to $50,000 subject to a $250 deductible, for physical damage to a rental car for which the car rental contract would hold you responsible.
Cancel for Any Reason: (Must be purchased within 15 days of Initial Trip Payment) Reimburses up to the Maximum Limit shown on the Schedule of Benefits if you cancel your Trip for any reason not otherwise covered under the Policy, up to 48 hours prior to your departure.
Adventure Sports Bundle
Adventure Activities Exclusion Waiver: Removes the exclusion for adventure activities from all benefits on this policy.
Extreme Activities Exclusion Waiver: Removes the exclusion for extreme activities from all benefits on this policy.
Baggage Bundle
Baggage Coverage: Adds an additional $1,000 to the maximum limit, becomes Primary
Baggage Delay: Adds an additional $300 to the maximum limit
Inconvenience Bundle
Closed Attractions: Your Destination closes all or parts of its facilities due to lack of snow, Inclement Weather, or Strike. This includes, but not limited to, ski resort, gold course, amusement park;
Missing Work: Missing work due to arrival to your Return Destination is delayed by 2 or more days due to Common Carrier delay;
Flight Diversion: Your flight is diverted to a different airport than the originally ticketed Destination;
Rental Vehicle Breakdown: Your rental vehicle breaks down, causing you to arrive at least 24 hours late at the Destination or Return Destination;
Bed Rest: Required bed rest by a Physician, during your trip, for at least 48 hours;
Hotel Infestation: You are required to stay at a different hotel than the one originally booked due to an insect or rodent infestation;
Hotel Construction: Your scheduled hotel is undergoing construction which prevents access to their pool, fitness room, water park or restaurants;
Baggage Delay: Your baggage is delayed for 24 hours en route to the Destination or Return Destination;
Trip Delay: You are delayed from reaching your Destination or Return Destination for 12 or more hours due to Common Carrier delay;
Rental Home Lockout: Lost, damaged or stolen keys to your vacation rental property for 3 or more hours;
Payment will be made for up to one occurrence of each event per Trip, and the maximum payablebetween all events will not exceed the Inconvenience Benefit limit shown in the Schedule.
Lodging Expense Bundle
Reimburses up to the Maximum Limit shown on the Schedule of Benefits if the insured is required to quarantine due to a covered unforeseen sickness or injury. Bundle available only for travelers to Costa Rica.
Medical Bundle
Travel Medical Expense: Adds an additional $50,000 to the maximum limit
Emergency Evacuation and Repatriation of Remains: Adds an additional $500,000 to the maximum limit
Emergency Evacuation: Hospital of Choice is added.
Name Your Family® Member Bundle
Choose one person to be deemed as a Family Member for the purpose of Family Member-related unforeseen events.
Pet Bundle
Pet Pack: Reimburses up to $100 per day, to a maximum of $500, to cover additional kennel fees or in-home care fees if you are delayed past your Return Date.
Pet Medical: Pays up to $2,500 (subject to a $100 deductible), for Reasonable and Customary Charges incurred if your pet suffers an Injury or Sickness during your Trip.
Trip Cancellation & Interruption: Coverage due to critical condition or death of domestic dog or cat.
Security Bundle
Security Evacuation: Reimburses up to $100,000 if you require a security evacuation due to political or military events; Natural Disaster; or if you experience a Verified Physical Assault.
Flight Guard: Covers up to $100,000 for accidental death or dismemberment that occurs when traveling on a regularly scheduled flight or charter.
Trip Cancellation & Interruption: Coverage due to Civil Disorder or Riot.
Wedding Bundle
(Must be purchased within 15 days of Initial Trip Payment) Trip Cancellation due to wedding cancellation. Coverage does not apply if you are the bride or groom in the wedding.
PRE-EXISTING MEDICAL CONDITION EXCLUSION WAIVER
The Company will waive the Pre-Existing Medical Condition exclusion if all of the following conditions are met:
The plan is purchased within 15 days of Initial Trip Payment; and
The Insured is medically able to travel when the plan is purchased; and
The amount of coverage purchased equals all Trip Costs (up to the maximum shown in the Schedule) including any subsequent arrangements made for the same Trip. The Insured must update the coverage to include the additional cost of the subsequent arrangements within 15 days of payment to the Travel Supplier.
If the Insured does not insure all Trip Costs, this waiver will be terminated and the Pre-Existing Medical Conditions exclusion will apply.
Assistance Services*
Assistance Services are arranged by AIG Travel and provided through coordination, negotiation, and consultation using an extensive network of worldwide partners.
Travel Medical Assistance: A menu of services available for emergency medical requests, including prescription replacement assistance, physician referrals, medical evacuations, and more.
Worldwide Travel Assistance: Assistance with any travel emergency or request for general travel information, including lost, stolen or delayed baggage; replacing lost passport or travel documents; emergency cash transfers; pre-trip travel advice; inoculation information, 24-hour hotline to make emergency travel changes, such as rebooking flights, hotel reservations, tracking lost luggage and more.
Concierge Services: Virtually whatever you need, whenever, wherever you need it, you can call on your own personal assistant to help. Services include tee time reservations, restaurant referrals and reservations, wireless device assistance, sporting or theater tickets, and more.
Personal Security Assistance: You can feel safe and secure with AIG Travel’s Personal Security Assistance at home or while traveling.
Identity Theft: If your identity is stolen during your Trip, our emergency travel counselors will assist in contacting your credit card companies, monitoring your credit report and working with local authorities to help you restore your identity.
Highest limits | Add bundles | Adventure sports to pet care coverage.
This is a brief insurance summary - restrictions apply.
Up to 100% Trip Cost | Trip Cancellation: Reimburses forfeited, non-refundable, unused payments or deposits up to the Maximum Limit shown on the Schedule of Benefits for Trips that are canceled prior to the scheduled departure date.
Up to 150% Trip Cost | Trip Interruption*: Reimburses forfeited, non-refundable, unused payments or deposits up to the Maximum Limit shown on the Schedule of Benefits for Trips that are interrupted on or after the scheduled departure date.
Up to 50% Trip Cost | Trip Exchange: If a covered Trip Cancellation… read more
This is a brief insurance summary - restrictions apply.
Up to 100% Trip Cost | Trip Cancellation: Reimburses forfeited, non-refundable, unused payments or deposits up to the Maximum Limit shown on the Schedule of Benefits for Trips that are canceled prior to the scheduled departure date.
Up to 150% Trip Cost | Trip Interruption*: Reimburses forfeited, non-refundable, unused payments or deposits up to the Maximum Limit shown on the Schedule of Benefits for Trips that are interrupted on or after the scheduled departure date.
Up to 50% Trip Cost | Trip Exchange: If a covered Trip Cancellation reason causes you to transfer your trip to a future date, this benefit Reimburses up to the Maximum Limit shown on the Schedule of Benefits for the difference in cost between the old and new reservation, change fees, nonrefundable and nontransferable trip components and the cost paid for this policy.
Up to $1,000 | Trip Interruption - Return Transportation Only*: Reimburses the additional transportation expenses incurred by you to reach the return destination for trip interruptions.
Up to $2,500 | Trip Saver: Reimburses up to the Maximum Limit shown on the Schedule of Benefits for reasonable additional expenses and additional transportation costs if you must begin your trip sooner than the original departure date due to a covered reason.
Up to 100% Trip Cost | Single Occupancy: Reimburses up to the Maximum Limit shown on the Schedule of Benefits for the additional costs charged by the Travel Supplier as a result of a change in the per-person occupancy rate, if a Traveling Companion cancels for a covered reason and you still go on the Trip.
Up to $1,000 | Trip Delay: Reimburses up to $200 per day/per person up to the Maximum Limit shown on the Schedule of Benefits for reasonable additional expenses if the insured is delayed for more than 5 consecutive hours due to a covered reason.
Up to $1,000 | Missed Connection: Reimburses up to the Maximum Limit shown on the Schedule of Benefits if Inclement Weather or Common Carrier delay causes cancellation or a delay of your regularly scheduled Common Carrier transportation. This benefit does not apply if you do not leave at least 1 hour between domestic connections, or 2 hours between international connections.
Up to $2,500 | Baggage Coverage: Can reimburse you if your baggage or personal effects are lost, stolen or damaged while on your Trip, subject to the Maximum Limit. Per-item limits apply, please refer to the Policy of Insurance for details.
Up to $500 | Baggage Delay: Reimburses for the purchase of essential items if your Baggage is delayed or misdirected for more than 12 hours.
Up to $100,000 | Travel Medical Expense: Pays up to the Maximum Limit shown on the Schedule of Benefits for necessary medical expenses incurred due to Injury or Sickness which occurred while on an overnight Trip with a Destination of at least 100 miles from home.
Up to $1,000,000 | Emergency Evacuation and Repatriation of Remains: Covers evacuation and transportation as directed by a Physician to the nearest adequate medical facility (home in the event of death or if medically required), as well as transportation costs to return your remains if you were to die while on the trip.
Up to $30,000 | Non-flight Accidental Death & Dismemberment: Covers death and loss of limb or eyesight within 365 days of an accident, subject to the Maximum Limit shown in the Schedule.
Up to $100,000 | Flight Guard®: Coverage for accidental death or dismemberment that occurs when traveling on a regularly scheduled flight or charter, subject to the Maximum Limit shown in the Schedule.
Up to $100,000 | Security Evacuation: Reimburses up to the Maximum Limit shown on the Schedule of Benefits if you require a security evacuation due to political or military events; Natural Disaster; or if you experience a Verified Physical Assault.
Up to $750 | Travel Inconvenience: Reimburses up to $250 per Unforeseen Event up to the Maximum Limit shown on the Schedule of Benefits if, while on a Trip, any of the Unforeseen events occur as listed in the Schedule. Payment will be made for up to one occurrence of each event per Trip, and the maximum payable between all events will not exceed the Inconvenience Benefit limit shown in the Schedule.
Up to $5,000 | Ancillary Evacuation Benefits: This benefit provides additional coverage during an Emergency Evacuation. If hospitalized, we will cover reasonable additional expenses for your traveling companion to remain near you; or for one person to be transported to you, if traveling alone.
* Coverage for Trip Interruption and Trip Interruption-Return Air Only cannot be combined.
Extra Coverages: (when coverage is purchased within 15 days of Initial Trip Payment)
Pre-Existing Medical Condition Exclusion Waiver (Limitations apply)
PRE-EXISTING MEDICAL CONDITION EXCLUSION WAIVER
The Company will waive the Pre-Existing Medical Condition exclusion if all of the following conditions are met:
The plan is purchased within 15 days of Initial Trip Payment; and
The Insured is medically able to travel when the plan is purchased; and
The amount of coverage purchased equals all Trip Costs (up to the maximum shown in the Schedule) including any subsequent arrangements made for the same Trip. The Insured must update the coverage to include the additional cost of the subsequent arrangements within 15 days of payment to the Travel Supplier.
If the Insured does not insure all Trip Costs, this waiver will be terminated and the Pre-Existing Medical Conditions exclusion will apply.
Optional Coverage:
The following will be included if elected and appropriate costs have been paid.
Rental Vehicle Damage Coverage: Reimburses up to $50,000 subject to a $250 deductible, for physical damage to, or theft of, a rental car for which the car rental contract would hold you responsible.
Cancel for Any Reason: (Must be purchased within 15 days of Initial Trip Payment) Reimburses up to the Maximum Limit shown on the Schedule of Benefits if you cancel your Trip for any reason not otherwise covered under the Policy, up to 48 hours prior to your departure.
Adventure Sports Bundle
Adventure Activities Exclusion Waiver: Removes the exclusion for adventure activities from all benefits on this policy.
Extreme Activities Exclusion Waiver: Removes the exclusion for extreme activities from all benefits on this policy.
Lodging Expense Bundle
Reimburses up to the Maximum Limit shown on the Schedule of Benefits if the insured is required to quarantine due to a covered unforeseen sickness or injury. (Only available for trips outside the United States of America excluding Costa Rica)
Pet Bundle
Pet Pack: Reimburses up to $100 per day, to a maximum of $500, to cover additional kennel fees or in-home care fees if you are delayed past your Return Date.
Pet Medical: Pays up to $2,500 (subject to a $100 deductible), for Reasonable and Customary Charges incurred if your pet suffers an Injury or Sickness during your Trip.
Trip Cancellation & Interruption: Coverage due to critical condition or death of domestic dog or cat.
Wedding Bundle
(Must be purchased within 15 days of Initial Trip Payment) Trip Cancellation due to wedding cancellation. Coverage does not apply if you are the bride or groom in the wedding.
Name Your Family® Member Bundle
Choose one person to be deemed as a Family Member for the purpose of Family Member-related unforeseen events.
Assistance Services*
Assistance Services are arranged by AIG Travel and provided through coordination, negotiation, and consultation using an extensive network of worldwide partners.
Travel Medical Assistance: A menu of services available for emergency medical requests, including prescription replacement assistance, physician referrals, medical evacuations, and more.
Worldwide Travel Assistance: Assistance with any travel emergency or request for general travel information, including lost, stolen or delayed baggage; replacing lost passport or travel documents; emergency cash transfers; pre-trip travel advice; inoculation information and more.
Emergency Travel Assistance: 24-hour hotline to make emergency travel changes, such as rebooking flights, hotel reservations, tracking lost luggage and more.
Concierge Services: Virtually whatever you need, whenever, wherever you need it, you can call on your own personal assistant to help. Services include tee time reservations, restaurant referrals and reservations, wireless device assistance, sporting or theater tickets, and more.
Personal Security Assistance: You can feel safe and secure with AIG Travel’s Personal Security Assistance at home or while traveling.
$100 Roadside Assistance per car: Towing Assistance - When towing is necessary, the covered vehicle will be towed to the nearest service facility or to any location requested by the covered customer. Flat Tire Assistance - Service consists of the replacement of a flat tire with the covered vehicle’s spare tire. Towing assistance will be provided if needed. Lock-out Assistance - Assistance will be provided in gaining entry to a covered vehicle if the keys are lost or locked inside. Roadside Assistance provided by Quest Towing Services, LLC.
Identity Theft: If your identity is stolen during your Trip, our emergency travel counselors will assist in contacting your credit card companies, monitoring your credit report and working with local authorities to help you restore your identity.